Terms & Conditions

Effective Date: 28-07-2025

Welcome to MSCreation (“we,” “us,” “our”). MS Creation is owned by ISHRATH UNNISA. These Terms and Conditions (“Terms”) govern your access to and use of our website https://www.mscreation.co.in (“Website”), including all purchases made through the site. By using this website, you agree to be bound by these Terms.

If you do not agree with these Terms, please do not use our website.

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1. Use of the Website

• You must be at least 18 years old to use or place orders on this website.

• You agree to use the website only for lawful purposes and not to misuse it in any way that could harm MSCreation or others.

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2. Products and Pricing

• All products listed on the website are subject to availability.

• We reserve the right to change or discontinue products at any time without notice.

• Prices are subject to change without prior notice and are listed in INR (₹), inclusive or exclusive of applicable taxes, as stated.

• Despite our best efforts, pricing or typographical errors may occur. We reserve the right to cancel or refuse any order placed for products listed at the incorrect price.

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3. Orders and Payments

• By placing an order, you agree that all information provided is accurate and complete.

• Orders are subject to acceptance and confirmation.

• We accept payments via secure third-party payment gateways (e.g., PhonePe, PayPal, UPI, net banking).

• For COD orders, additional charges may apply.

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4. Shipping and Delivery

• Shipping times and fees are listed on our Shipping Policy page.

• Delays may occur due to unforeseen circumstances or logistics issues.

• Title and risk of loss for all items pass to the buyer upon delivery.

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5. Returns and Refunds

• Returns and refunds are governed by our Return & Refund Policy.

• Items must be returned in original condition with packaging, tags, and certificates.

• Customized or personalized jewellery is not eligible for return, except in cases of damage or defect.

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6. Intellectual Property

• All content on the website, including text, images, logos, graphics, product designs, and software, is the property of MSCreation or its licensors.

• You may not copy, reproduce, or use any content without our prior written consent.

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7. User Accounts and Communications

• If you create an account, you are responsible for maintaining confidentiality of your account information and password.

• You agree to receive order-related communications from us via email, SMS, or phone.

• You may opt in or out of promotional emails at any time.

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8. Limitation of Liability

• We are not liable for any direct, indirect, incidental, or consequential damages arising from the use of our website or products.

• We do not guarantee uninterrupted or error-free access to the website.

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9. Indemnification

You agree to indemnify and hold harmless MSCreation, its directors, employees, agents, and affiliates from any claim or demand arising from your breach of these Terms or your violation of any law or third-party rights.

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10. Governing Law and Jurisdiction

These Terms are governed by the laws of India. Any disputes arising out of or relating to these Terms or your use of the website shall be subject to the exclusive jurisdiction of the courts of Hyderabad.

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11. Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes will be posted on this page with an updated effective date. Continued use of the site after changes constitutes your acceptance of the updated Terms.

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12. Contact Information

If you have any questions about these Terms, please contact us at:

MSCreation
Website: https://www.mscreation.co.in
Email: support@mscreation.co.in
Phone: +91-7330638744